Jon Stross, Co-Founder of Greenhouse, shares why developing empathy is more powerful than having domain expertise, why product managers should do customer support, and how he validated demand for Greenhouse. Get the latest updates from the show at www.thisisproductmanagement.com.

Daniel Elizalde, Author, Product Leader and Stanford Professor, explores the potential of the internet of things, the impact it will have on product teams, and why collaboration is the key to success. Get the latest updates from the show at www.thisisproductmanagement.com.

Christophe Gillet, VP of Product Management at Vimeo, shares his swiss army knife of product validation techniques and zeros in on how to prioritize customer feedback. Get the latest updates from the show at www.thisisproductmanagement.com.

Mike Knoop, Chief Product Officer of Zapier, shares how API integrations can make a product more valuable to users and how product teams can develop empathy for customers. Get the latest updates from the show at www.thisisproductmanagement.com.